Contact Us

Our friendly customer service team is all Australian and is based in Queensland. Our staff will go out of their way to help you solve any problem you may have.  Our staff will be courteous to you, we ask that you be courteous to them too.

The best way to contact us is by email support@craftonline.com.au

Or for general enquiries you can complete the contact form below.

We aim to reply to you within one working day.

Please note: If you haven’t received a reply from us, please check your spam folder.

Alternatively you can call us during work hours – Queensland time
Monday to Thursday 8am to 3pm, and Friday 8am to 12:30pm
07 5443 5585. International +61 7 5443 5585

Postal address:
19 Avian St, Kunda Park, Queensland 4556

ABN: 39 082 046 455

For general enquiries you can complete the contact form below however the best way to contact us is by email.

If you do not receive a response from us within 48hours of completing the contact form below please email directly via email: support@craftonline.com.au.