We offer several forms of payment to make it secure and easy to place an order with us. Simply select the payment method best suited to you, and please contact us on 1300 331 311 if you have any questions regarding making your payment to us.
1. Online Credit Card Payments
We accept MASTERCARD, VISA and AMERICAN EXPRESS and will ship your products upon successful processing of your credit card. (Note: we do not add any credit card surcharge) This is defiantly the quickest way to order and will see your products shipped to you in the fastest timeframe. Your security and privacy is very important to us. All online orders are transacted via our fully encrypted SSL Secure Server, using the latest bank-level security. In addition to using fully secure SSL Certificates, we use EWAY for all secure credit card transactions.
2. Call with Credit Card Details
If you do not wish to use your credit card on the internet, we offer the option to place your order, and then select the 'I will call with card details' option. Then simply call us on 1300 331 311, quote your order number and give us your card details over the phone. Your card details will be used for this one-time transaction only and will not be stored on our system.
3. Phone/Fax Orders
You can call us direct and give us your order and/or payment information over the phone. You can also print our order form and post it to us, or fax it to us with your payment information. Our Fax number is 07 5443 3427.
4. Direct Bank Deposit/Wire Transfer
You can pay for your order via Direct Bank Deposit, or wire transfer. Simply select this option under 'Other Payment methods' on our final payment Screen. Once you place your order our bank account details and full address will be emailed to you. You can find these details on the bottom of the email order confirmation that you receive from us. Please use your order number as the transaction id so we can match your payment with your order.
5. Cheque or Money Order
We are happy to receive payment by Cheque or Money Order. Upon clearance of your payment your products will be shipped directly to you. Please note: As we need to wait for your payment to arrive prior to shipping your order, this option will take extra time. If you require your goods quickly, please select payment options 1, 2, 3 or 4.
6. Gift Cards
Gift Cards are available in any amount from $30 to $300. This is the gift that everyone can use! You can use Gift Cards to purchase any of the thousands of products that we stock. To purchase a Gift Card simply click here. To use a purchased Gift Card simply select the products you wish to purchase and proceed to the CART CHECKOUT area and enter your unique Gift Card code in the field provided.
Craft Online as of the 02/03/2018 will now accept Afterpay for all orders over the value of $100.
If you have any questions regarding payment methods, or if you are having a problem making your payment, please call us on 1300 331 311